Legal

Privacy Policy

Last updated: August 3, 2026

NextGen Consultancy respects your privacy and is committed to handling personal information responsibly. This policy explains how we collect, use, disclose and protect information when you visit our website or contact us.

1. Information we collect

We may collect information you voluntarily provide through consultation and client-review forms, including your name, email address, telephone number, selected service, rating, review text, preferred public display name and consent confirmation. Our website hosting provider may also process limited technical information, such as an IP address, browser type, device information and access logs, for security and website operation.

2. Why we collect information

We use personal information to respond to inquiries, assess whether our services may be suitable, arrange consultations, communicate with you, review and verify submitted feedback, maintain business records, protect the website and comply with applicable legal obligations. A submitted review is not published automatically. We publish a review or public display name only after review and when the submitter has granted permission. We do not use form information for unrelated marketing without appropriate consent.

3. Consent and choices

By submitting information through the website, you consent to its collection and use for the purposes described at the time of collection and in this policy. You may withdraw consent for future use, subject to legal, contractual or record-retention requirements.

4. Service providers and international processing

We may use service providers for website hosting, form processing, email, Google Analytics and other business functions. These providers may process information in Canada, the United States or other countries, where it may be subject to local laws. We limit access to information to what is reasonably required for the service being provided.

5. Disclosure

We do not sell personal information. We may disclose it to service providers, professional advisers or authorities where reasonably necessary to operate our business, protect rights and security, obtain advice, or comply with law. We may also disclose information with your consent.

6. Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including business, legal, accounting and security requirements. Information that is no longer required is deleted, destroyed or anonymized where reasonably practicable.

7. Safeguards

We use reasonable administrative, technical and organizational safeguards appropriate to the sensitivity of the information. No internet transmission or storage system can be guaranteed to be completely secure.

8. Cookies and website analytics

Essential hosting and security technologies may process technical information needed to deliver and protect the website. With your consent, we use Google Analytics 4 to understand visits and improve the website. Analytics may collect or derive information such as pages viewed, visit duration, approximate location, traffic source, browser, device type and interactions. We do not enable Google advertising signals or personalized advertising through this implementation. Google Analytics does not load until you select “Accept analytics” in our consent banner. You may decline without losing access to the website and may reopen the banner using “Cookie settings” in the website footer.

9. Access and correction

You may request access to personal information we hold about you and ask us to correct inaccurate or incomplete information, subject to applicable exceptions. We may need to verify your identity before processing a request.

10. Children

Our services and website are not directed to children, and we do not knowingly collect personal information from children through this website.

11. Changes to this policy

We may update this policy when our practices, services or legal requirements change. The current version and its update date will be posted on this page.